Our quality approach
We want to offer our customers efficient and quality services, delivered with discreet and warmful attention.
We also wish to provide our customers with clear and sincere information on the range of our services, on our reservation methods and on the termination possibilities available to them.
And we want to tell our customers explicitly what actions we are taking to achieve these goals.
Inform about our services and our conditions of sale
Transfers, wine tours, wedding service, each of our services is the subject of a descriptive article published on our website.
This information is supplemented by the publication of our general conditions of sale. They are easy to access and provide our customers with information on our reservation and contractual arrangements and on the termination and reimbursement options available to them.
Despite all the care taken to our site, the information provided may require additional clarification.
Our customers can then contact us by phone, using the site form or by e-mail.
Personalize our services
We know that each client is a unique person who nurtures a project of his own and whose needs may be specific. These may be inherent to his health or the context of the transport.
This is why we personalize each of our services to adapt it to each situation.
Are children accompanying you? We provide them with equipment adapted to their age.
Do one of our passengers have a disability [1]? We are planning a vehicle that is sufficiently ergonomic and spacious to ensure its comfort and to transport a wheelchair.
Do you never part with your favorite animal [2]? We offer a vehicle adapted to its presence and the number of people to be transported.
Our reservation form invites you to detail your project and the specific needs that could be yours.
[1] Passengers who can travel seated.
[2] Dogs, cats, rabbits, hamsters.
Taking care of our services
We perform our services with great professional rigor. The appearance of our vehicles and the maintenance of our drivers witness to this.
In order to respond to a wide range of situations, we provide you with top-of-the-range vans or sedans. Our vehicles are recent. Their interior and exterior condition and cleanliness are rigorous, as is the storage of all the accessories available on board.
Regularly maintained, cleaned, put away, they are prepared and equipped according to the needs of each client.
Our drivers welcome you in exemplary attire and demeanor. Considerate and discreet, they do everything to promote your comfort and ensure your safety. They take care of your luggage, handle it with care and watch over it if necessary. And they will check with you that you take them back after the service.
Finally, various actions guarantee hygiene on board our vehicles. We review and reassess them regularly based on changes in the health context and the resulting regulations.
Do you want to use our services?
